RHIA, Founder and President
“Since the day we opened our doors, our mission and our passion has been to elevate coding.” — Wendy
Wendy Coplan-Gould is the embodiment of HRS. She has led the HIM consulting and outsourcing company since 1979, through up and down economies and every significant regulatory twist and turn of the last three decades. Long-time clients and new clients alike are on a first-name basis with her and benefit from her focus on excellence, reliability and flexibility.
Wendy provides strategic leadership and business development for HRS, bringing a wealth of expertise in the area of HIM operations, clinical documentation and coding expertise. She has been published in the Journal of AHIMA and other recognized publications, as well as conducted countless professional educational presentations.
Prior to starting HRS, Wendy served as assistant director, then director, of Health Information Management at Baltimore City Hospital. She also was associate director of the Maryland Resource Center, which provided data for Maryland’s Health Services Cost Review Commission, an early adopter of the Diagnosis Related Group (DRG) methodology.
Wendy built a successful business while balancing a home and family for years as a single mother. In 2009, in honor of HRS’s 30th anniversary, Wendy endowed an AHIMA Foundation scholarship in her name for single parents.
Wendy holds a Bachelor’s of Science degree in Health Information Management from the Medical University of South Carolina. She and her husband, Perry Gould, live and work in Baltimore.